Important Information Regarding COVID-19
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.
Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection.
Due to increased precautions surrounding the COVID-19 coronavirus, we are introducing the following safeguards: To ensure your health and safety, and the health and safety of everyone at our practice, please call and reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms or contact the Bell County Public Health Department at 254-773-4457 to determine your most effective option for treatment and/or testing. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus. If you are seriously ill, call 911 immediately or seek care in the nearest emergency room.
WE WILL PRE-SCREEN YOUR TEMPERATURE.
WE ASK ALL NON-PATIENTS TO PLEASE WAIT IN THEIR CARS.
We are committed to caring for our patients and their families and are grateful to be your chosen partner in health. The most effective way to prevent the spread of any communicable disease is to avoid contact with those who are sick and stay home if you are sick. Cover your mouth and nose when you cough or sneeze and wash your hands often with soap and water for at least 20 seconds. Keep your hands away from your face if possible.
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
- Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
- Steps When Sick: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html
What are we doing to keep you safe?
- We screen everyone before appointments to make sure that you are feeling well before you come in.
- Non-patients are asked to stay in their car.
- We check temperatures of each team member and patient.
- We always use fresh masks, eye protection or face shields, gloves and disposable gowns are worn by the clinical team.
- Hand sanitizer for everyone.
- We use high evac suctions and a rubber dam that reduces aerosols to keep them from leaving the immediate area cutting down the risk to anyone.
- Every instrument goes through a detailed sterilization process of rinsing, ultrasonic rinsing, and heat sterilization in a bag.
- Every single week we run weekly spore tests on our sterilizers to make sure they are able to kill the toughest organisms known to medical science.
- We are constantly wiping down any high touch surface – including doorknobs, counter tops, light switches, pens, drawer pulls, ect.
- Our disinfectant kills the virus within 30 seconds and our UV light kills the virus within seconds without the need for chemicals.
- We have 3 large Medical-grade HEPA air filters running in the office that clean pollen and bacteria from the air.